Duties and Responsibilities:

 - Identifies system workload requirements by conferring with clients and data processing specialists.

- Determines hardware configuration by analyzing and evaluating system factors such as scope of projects, number of users, reporting requirements, and volume of transactions, access restrictions, cost restraints, power supply specifications and security conditions

- Diagnose and troubleshoot networks, servers and computer workstations and laptops.

- Maintains records by documenting configuration and revisions.

- Prepares reports by collecting, analyzing and summarizing information and trends.

- Maintains client confidence and protects operations by keeping information confidential

- Install/update application software and computer hardware;

- Install and configure security software such as firewalls and anti-virus tools;

- Install, configure and troubleshoot internet connections, Windows OS, MAC OS and Server OS;

- Prepares users to operate equipment by writing reference manuals; conducts training sessions.

- Connect computers to wired and wireless local area networks;

- Provide collaborative support to other team members;

- Perform data backup

- Respond to customer service requests and provide technical solution (by phone and in-person).

- Attends meetings and submits monthly reports to communications Manager.

Skills and Requirements

- Must possess advanced knowledge of the operating and networking environments, including: Firewall, Security protocols, and basic cabling.

- Must possess knowledge of web casting and web page development.

- Must possess basic knowledge of wide area networks and wireless radio technology. (Specifically- Airbridge Radios).

- Must have a willingness to learn about computing and network technology.

- Must have an interest in working with and assisting computer and printer users.

- Must be willing to train and upgrade computer users.

- Must have strong oral and written communication skills.

- Must be able to meet deadlines.

- Must possess problem solving skills.

- Must be available after hours

Qualifications

- The successful candidate will have a minimum of a two (2) or more years Computer/Technology Diploma or a University degree in Computer Science.

- Experience in a First Nations environment is an asset

- The incumbent must maintain a high proficiency level of software products including Accounting software.

- A high level of analytical ability and problem-solving skills is required to resolve technical problems

- Candidate must be highly motivated and self-directed

- Candidate must be capable of working under pressure within tight time frames

- Must possess excellent customer service skills.

- Must submit resume along with Certificates.

- Must submit Clear Criminal Records Check.

- Must submit copy of Driver’s License and have own transportation.

- May be subject to Drug Test.

*NOTE: ONLY THOSE THAT SUBMIT THE REQUIRED DOCUMENTS WILL BE CONTACTED FOR AN INTERVIEW.

Applicants will be screened

CLOSING DATE: January 5, 2026 @ 4:00 P.M.

INTERVIEWS: TO BE ANNOUNCED

For applications and further information, please contact:

Samson Cree Nation

Personnel Department

Box 159

Mascwacis, AB

Telephone: 780-585-3793 Ext. 179

Fax: 780-585-2088

Email: personnel.179@gmail.com